Question 1

Is CXponent a broker?

Accepted Answer

Yes, we broker and negotiate deals, AND we do much more than that. We are part of an indirect channel ecosystem that many IT buyers are unaware of. This ecosystem was created to deliver better technology outcomes and incentives are structured to align with positive client results. We find that deals that run through this channel get installed faster, have higher CSAT, higher reference rates, higher renewal rates, and higher product expansion.

Question 2

Can I still work with the vendors I am already considering?

Accepted Answer

Of course — if you're already in the middle of the buying process with a specific vendor, we can work with them without disrupting pricing, commissions, or your vendor team.

Question 3

We're far along in our process, what value can you still add?

Accepted Answer

CXponent is a technology partner, not solely a broker. Even if you've already found the perfect solution, we validate technical designs, accelerate contract negotiations, and help you prepare for implementation. If you've already bought your solution, our implementation expertise means we can help you get up and running in record time.

Question 4

Can I still work with the direct sales organization?

Accepted Answer

Of course! Projects are time-sensitive and we preach forward progression. If you already have a vendor or specific sales rep, we can work with them without any fear of disrupting their sale or commission.

Question 5

What is CXponent?

Accepted Answer

At our core, we help you buy and implement new technology. We aim to increase buying confidence with deep expertise in matching your needs to the right vendor. And after you make the purchase, our skilled Project Managers make sure you get every ounce of value from your new solution.

Question 6

How does CXponent differ from a VAR or consultant?

Accepted Answer

Unlike a VAR, we don't stick to a specific niche technology, sell hardware, or jam a specific tool on you. Unlike traditional consultants, we don't rely on continual SOWs and platform complexity. We operate on a model of shared trust — we're there when you need us.

Question 7

How does CXponent's business model work?

Accepted Answer

CXponent operates in the indirect channel, connecting us to thousands of technology vendors across the entire cloud technology ecosystem. The vendor pays for our services, not you.

Let's talk about what's next.

Frequently Asked Questions