Performance Management & Gamification

NICE CXone

NICE Ltd provides AI-driven contact center and workforce optimization solutions that enhance customer experience and improve operational efficiency.

Zenarate

Zenarate provides AI-driven simulation training for customer-facing teams, enhancing agent performance and boosting customer satisfaction through realistic, immersive experiences.

Calabrio

Calabrio provides a unified Workforce Engagement Management (WEM) suite that uses AI-driven analytics to optimize contact center performance and agent experience.

Call Center Power

Call Center Power provides CX consulting, BPO outsourcing solutions, and technology optimization for brands looking to scale and modernize customer operations.

ConnexAI

ConnexAI provides an all-in-one AI-powered CCaaS platform that unifies omnichannel communications and quality management for mid-market and enterprise brands.

Level.ai

Thelevel provides custom enterprise software solutions that help businesses improve operational efficiency and scalability through tailored development and integration services.

Observe.ai

Observe.ai transforms contact center operations with AI-powered analytics, offering 100% visibility into customer interactions to enhance performance and customer experience.

Snowfly

Snowfly provides performance management and incentive automation software that uses behavioral science to improve employee engagement for mid-market and enterprise.

Solidroad

Solidroad offers AI-powered solutions for contact centers, improving agent performance and customer experience.

Switch

Switch provides hyper-scale data center ecosystems for enterprise and government clients, offering industry-leading resiliency through patented Tier 5 technology.